Alunat Terms & Conditions
Last Updated: 5/5/2025
1. Acceptance of Terms
By using www.alunat.com or purchasing our products, you agree to these terms. If you disagree, refrain from using our services.
2. Product Information
Solar products (e.g., inverters, power banks) and knitwear descriptions are accurate but may vary slightly due to technical updates or material availability.
Colors/fabrics may differ slightly from website images due to screen settings.
3. Ordering & Payment
All prices are in NGN (or local currency for international orders).
Payment methods: Bank transfer, credit/debit cards, and approved online gateways.
Orders are confirmed only after payment clearance.
4. Shipping & Delivery
Follows our Shipping Policy (linked separately).
Risk of loss/damage transfers to you upon delivery.
5. Returns & Refunds
Solar Products: 14-day return window for defects (proof required). No returns for water/impact damage.
Knitwear: 7-day returns for unworn, tagged items. Customers cover return shipping unless faulty.
Refunds processed within 5 business days after inspection.
6. Warranties
Solar Devices: 2-year limited warranty (excludes misuse or unauthorized repairs).
Knitwear: 6-month quality guarantee (excludes normal wear/tear).
7. User Responsibilities
Use solar products as instructed (e.g., avoid water exposure unless IP-rated).
Do not reverse-engineer or modify devices.
8. Limitation of Liability
Alunat is not liable for:
Indirect damages (e.g., lost profits) from product use.
Issues caused by improper use, natural disasters, or third-party services.
9. Privacy
Your data is protected under our Privacy Policy. We never sell/share your information.
10. Disputes & Governing Law
Disputes will be resolved under Nigerian law via arbitration in [Lagos].
Small claims may be filed in local courts.
11. Changes to Terms
We may update these terms; changes take effect when posted on our website.